WordPress Support

Reliable priority service

I love WordPress. Unfortunately maintaining, & troubleshooting your WordPress site can be a challenge. What can be a simple adjustment for an experienced WordPress webmaster can take a novice user hours to figure out.  You definitely have better things to do with your time.

I have specialized in website design & WordPress support for small business websites for over 12 years.  Whether your WordPress site needs maintenance,  updates, troubleshooting, or design fixes I can help.

Some of the most common issues that I’m called on to help with include but are not limited to:

  • Troubleshooting
  • WordPress Maintenance
  • Theme Customization
  • Content updates & Revisions
  • Plug in conflicts
  • SSL/TLS configuration
  • WordPress Security
  • eCommerce Consulting

..and more

WordPress support & troubleshooting is available by the hour, or as a continuing support plan where you can take advantage of discounted blocks of hours to use as needed throughout the month.

By the Hour

1st hour is billed in advance.  Generally within the first hour if I haven’t fixed the issue, I will know what the additional issues are, how much longer it will take, & get your approval additional hours to fix the issue.

  • 1/2 hour billing when time is consecutive.
  • Once the issue is fixed, the invoice for any additional time is due.

Support plans

Support plans are discounted blocks of hours that can be used over time. Great for professionals, organizations & agencies who need on call priority support. Rates are time based allowing you to mix & match support areas however you wish.

  • Continuing support is month to month.
  • Discounted support plans are paid in advance, not at the end of the month.
  • Client portal so that you can track your time, tasks, support tickets, invoicing, & history.

May require administrative access (username & password) to your website dashboard, hosting, or social media accounts

By the hour
1 hr

  • For quick fixes & assessments
  • First hour billed in advance
  • 1/2 hour billing when time is consecutive.

By the month
5 hours

  • Great for professionals, organizations & agencies who need occasional help & support.

By the month
8 hours

  • For organizations who need more hands on support, maintenance, website updates & more.

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